Guide to Having Difficult Conversations

Download our New Whitepaper

A Guide to Having Difficult Conversations for Win-Win Outcomes

While none of us relish having those difficult conversations — you know the ones I’m talking about, the one you have been putting off for days, weeks, months or even years — they are a part of life, especially the life of a manger or leader. And when they are approached in the right way, they can result in win-win outcomes that lead to strengthened relationships and improved performance, as well as new and better ways of doing things.

Download the new whitepaper and learn:

  • Setting the Stage for Success – Nine actions you can take to set the stage for the best possible results
  • Opening the Conversation: Diffusing defensiveness and dealing with negative emotions
  • Delivering the difficult feedback
  • A step-by-step process for resolving conflict in a way that results in a win-win outcome