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2023: A Year in Review

2023: a year in review 1

This month, we’re reviewing vital subjects from 2023 that continue to be important as we move forward. As our organizations grow and leadership skills develop, it’s crucial to:

  • Cultivate a crucial leadership skill by shifting perspectives.
  • Improve leadership and team effectiveness through reframing.
  • Attain a balance of empathy and accountability to enhance leadership effectiveness.

The Power of Perspective Shifts

You’ve likely seen the optical illusion asking whether it is a duck or a rabbit. A young lady or an old woman? The interpretation depends on your perspective. Both views are correct—it’s a duck and a rabbit, a young lady and an old woman. Once you perceive both, you might effortlessly switch between the two.

The illusion emphasizes the existence of multiple viewpoints in every situation, often overlooked as we assume our interpretation is the sole truth. Shaped by life experiences, our perspectives act as colored lenses, influencing how we navigate the world. The ability to change perspectives emerges as a critical skill for leaders, fostering empathy, resilience, creativity, and conflict navigation.

There are three actions to develop perspective-shifting skills:

  1. Challenging assumptions by questioning accuracy and considering alternative perspectives.
  2. Fostering curiosity through open dialogue with individuals holding different viewpoints sets the tone for respectful conversations.
  3. Engaging in “Perspective Swaps,” inspired by the TV series Undercover Boss, where individuals spend time in roles other than their own, promotes cognitive flexibility.

The Power of Perspective Shifts highlights the benefits of seeing situations from diverse viewpoints; it underscores how this practice reduces conflict, informs better decisions, and cultivates a culture of inclusivity, collaboration, and adaptability.

Reframing to Enhance Leadership and Team Effectiveness

In the face of daily challenges, the art of reframing transforms a mindset from limitations to opportunities, converting struggles into pivotal moments for growth. Reframing is a powerful tool that allows leaders to foster confidence and resilience for increased team effectiveness. 

This transformative tool is invaluable for leaders shouldering conflict resolution and change management responsibilities. Integrating the DiSC personality assessment tool becomes a cornerstone, nurturing self-awareness, empathy, and the art of resolving conflicts.

Leaders who adeptly embrace diverse perspectives through reframing, paired with the insights derived from the DiSC tool, empower individuals and organizations alike. This synergistic approach navigates challenges, enhances relationships, and propels teams toward superior results. The call to action for leaders lies in leveraging reframing for personal development and seamlessly incorporating the DiSC tool into comprehensive development programs, ensuring organizational excellence is achieved.

Empathy Versus Accountability: How Do You Manage the Tension to Get Optimal Team Performance?

Achieving peak team performance requires adeptly balancing empathy and accountability. This blog draws inspiration from Mahatma Gandhi, exemplifying the importance of understanding diverse perspectives while maintaining accountability and dispelling the myth that empathetic leaders are weak. The challenge lies in honing both traits and recognizing individuals’ natural inclinations.

Leaders are urged to balance empathy and accountability delicately, moving beyond comfort zones to nurture positive workplaces. Practical recommendations include:

  • Setting clear expectations.
  • Conducting culture assessments.
  • Engaging in coaching conversations.
  • Leading by example.
  • Adopting diverse perspectives.

Explore the blog for parallels between effective leaders and therapists, emphasizing the dual focus on accountability within a framework of support and empathy.

Want to Change Your Team’s Behavior? Change Your Behavior First

Leaders often seek coaching for external change or want teams or direct reports to improve. The core realization is that we can’t control external change. The emphasis on influencing others is by transforming one’s behavior. 

In this blog, we assess ways to influence change effectively, focusing on these three fundamental behavior changes:

  • Ask More, Tell Less: Engage others by posing questions rather than making statements. Questions stimulate cognitive engagement, self-belief, and broaden perspectives. Research suggests that posing future-oriented closed-ended questions induces slight discomfort, motivating change.
  • Set Aside Assumptions: Challenge assumptions by adopting a curious mindset. Presume positive intentions behind behaviors, avoiding judgment. Accept individuals for who they are and explore the underlying needs driving their actions. Question assumptions with inquiries like, “Is that really true?” or “What else could be true?”
  • Foster Desired Behaviors: Leaders should cultivate a culture encouraging optimal team contributions. Clearly define desired behaviors and assess if current actions hinder the team. For instance, avoid discouraging initiative by refraining from fault-finding or reprimands. Remember, while you can’t force others to change, changing your behavior is the quickest way to positively influence change.

Leaders, crucial in shaping culture, must identify desired behaviors and assess actions hindering outcomes. The takeaway is that while external change is elusive, transforming one’s behavior is the swiftest avenue to catalyze change in others.

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POSTED ON: Coaching